Got Any Questions?
FAQs
What is Otenvy Shop?
Otenvy Shop is an online store offering stylish and affordable products for Men, Women, and Unisex — including clothing, footwear, accessories, and lifestyle essentials.
Do you offer worldwide shipping?
Yes! We ship to most countries worldwide. Shipping availability will be shown during checkout based on your location.
How long does delivery take?
Delivery time depends on your location:
- Local/Regional: 5–10 business days
- International: 7–15 business days
We will update you with a tracking number once your order ships.
How do I track my order?
Once your order is shipped, you will receive an email with a tracking link. You can track your package anytime using that link.
What payment methods do you accept?
We accept:
- Credit/Debit Cards
- Mobile Payments
- Online Banking
- Other secure payment options shown at checkout
All payments are encrypted and 100% secure.
Are the products true to size?
Most items run true to size. We also recommend checking the size chart available on each product page for better accuracy.